What Our Customers Say

What Our Customers Say


What our customers say about us is true testament to the impact we have on lives every day. We love the applause and take on board all feedback to continually improve.
Testimonials from our happy clients tell the story best!

"We originally purchased our home 7 years ago from Tim Andrews and it was a very smooth transaction.  A couple of years ago, we knew we would eventually move again, so we started to take notice of other properties in our area and looked at who they were listed with and how long they took to sell. We noted that the houses for sale in our area had the fastest success rate when sold through LJ Hooker Terrigal.  So, when it came time to sell, we put it entirely in the hands of Tim Andrews and Ashleigh Copp.
 
This dynamic duo offered a brilliant sales strategy that made our house known to local buyers as well as buyers looking for a scenery change from Sydney. This strategy was ideally suited for our large luxury rural property and enabled us to get a great price in a short amount of time.
 
The pair were so professional from start to finish.  The property was professionally photographed with staged photos that really captured the strengths of our home.  Ashleigh, having a keen eye for interior design, took the time to stage the individual rooms, to ensure each room’s best attributes were displayed. 

When there were last minute repairs to be made, Tim went above and beyond to help us get those sorted. He always returned calls promptly and even personally drove out on several occasions to assess the situation.  He always knew just the right guy to get the repairs done.
 
We initially chose Tim and Ashleigh as we knew they would be competent in selling our house. What we didn’t expect was the incredible personal customer service that they offer. They are two of the nicest and friendliest people around.  We cannot recommend them highly enough.  It was a perfect real estate transaction experience and we would use them again in a heartbeat."
 
Mr & Mrs English


"I'd just like to share my experience with your sales agent, Harry Waddington.
 
After deciding to sell our house, my wife and I had full intentions of contracting another agency that we had used for a previous house sale and purchase. We decided to obtain appraisals from other agents including your office at Terrigal, simply to gain current market information.
 
Harry Waddington from your office LJ Hooker Terrigal came to our home for the appraisal and presented a sales plan. It was within minutes of meeting Harry that my wife and I had no doubt that Harry was the agent that we wanted to deal with. From the start to the end of the sale process Harry provided us with very clear and accurate information and advice, the way in which Harry marketed our house was amazing, we have no doubt that the sale price obtained, was directly due to the professionalism of Harry.
 
A very pleasing experience was knowing that Harry was working for us to achieve our goals.
 
I would like to sincerely that the staff from LJ Hooker Terrigal and in particular Harry Waddington for achieving the successful sale of our house and unconditionally recommend your services to any potential seller or buyer."
 
Mr & Mrs Higley

"Hi Marcus, Just wanted to thank you, in particular, and your staff for the help in selling our family home.
This property was our first and only family home, which of course left us with no experience of the process and feeling somewhat vulnerable at the prospect of leaving a much loved property.
 
In choosing an agent we were equally impressed with the honesty of your presentation and your obvious experience and knowledge. However, it was your care for our personal predicament (e.g. the emotion of selling a long term family home), which most impressed us. Our judgment was quickly confirmed as you nursed us through what, for most, is a harrowing time. The sale I’m pleased to say went well and we emerged stronger and now more confident should we embark on future property sales.

Also, you personally took time out to speak to me on several occasions not only on the sale but to give ‘genuine’ advice on our long-term path beyond the sale. For that we both give you our heartfelt thanks.
 
Marcus, we have no misgivings whatsoever in recommending you and your agency to others."
 
Mr & Mrs Pointon
 

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